March 30, 2007 – Comcast announced today the launch of Comcast Digital Voice in several Central
California communities, including Sacramento, Roseville, Davis, Placerville, Grass Valley, Nevada City,
Marysville, and Yuba City. Comcast’s IP-enabled voice service offers customers digital-quality phone
service with unlimited direct-dial local and domestic long-distance calling (including Canada, Alaska,
Hawaii and Puerto Rico), Web access to voicemail, E911 service, and 12 of the most popular calling
features.*
“Comcast is excited to offer the residents of these Central California communities the reliable and
innovative voice services they want, with Comcast Digital Voice,” said Joseph A. Gamble, Senior Vice
President for Comcast Central California. “Our privately managed network serves as a strong
foundation for the voice, television and high-speed Internet products of today and tomorrow, and will
completely coordinate the home entertainment and communication experience, all on one integrated
bill.”
Comcast anticipates launching Comcast Digital Voice to the remaining majority of Central California
communities, including Elk Grove, Galt, Chico, Fresno, Merced, Modesto, Stockton and Visalia, using a
phased approach during the next one to two months.**
Comcast Digital Voice answers the call for a reliable phone service. Comcast Digital Voice is a
less-expensive, fully featured alternative for traditional phone service with online call management,
Web access to voicemail, and only one bill for all Comcast services. That is why Comcast guarantees
that Comcast Digital Voice customers will be satisfied, or receive a refund for the first 30 days of
service.
Comcast Digital Voice is designed to be easy for the consumer. Comcast technicians will
professionally install Comcast Digital Voice in the home – converting the jacks and existing wiring in the
home. Customers can keep their current phone numbers and make and receive an unlimited amount
of direct-dial local and domestic long-distance calls for as little as $33 per month. Comcast also offers
very competitive international rates, including unlimited calling to Canada.
Comcast stresses quality and reliability. Unlike traditional Voice over Internet Protocol (VoIP)
offerings that run on the public Internet, Comcast Digital Voice calls originate and travel over Comcast’s
advanced, proprietary managed network. Furthermore, if power goes out in the home, Comcast
customers can rest assured knowing Comcast Digital Voice is equipped with up to five hours of battery
back-up.
Comcast Digital Voice has Enhanced 911. Comcast has access to the network, systems and
capabilities to handle 911/E911 calls the way that traditional phone companies do, ensuring that calls,
location information and telephone numbers are transmitted to the correct local emergency responders.
Comcast Digital Voice customers will also receive innovative features including:
· Web access to voicemail
· Compatibility with a majority of home alarm systems
· Ability to manage their account online
· Customers who have Comcast Digital Voice and Comcast High-Speed Internet have the ability to
use the Digital Voice Center (Web portal) to manage their voice and email messages from one
central location.
Comcast Digital Voice is currently available in more than 60 markets nationwide (including San
Francisco/Bay Area, Chicago, Boston, Philadelphia, Atlanta, Pittsburgh, Seattle, Denver, Washington,
D.C, Baltimore, Detroit, Portland, Salt Lake City and Indianapolis), reaching more than 32.4 million
homes. Comcast is one of the largest cable telephone providers in the United States, with more than
2.5 million phone customers and nearly nine years of experience in the phone business.
*Editor’s Note: 12 most popular calling features include 3-way calling, anonymous call rejection, call forwarding, call return, call screening, call waiting, caller ID, caller ID blocking, caller ID with call waiting, repeat dialing, speed dial and enhanced voicemail.
**Editor’s Note: The list of cities where Comcast Digital Voice will be available on March 30 is attached.
Central California
Comcast Digital Voice
March 30th Launch Cities & Communities
Antelope
Arden Arcade
Beale AFB
Cameron Park
Camino
Carmichael
Citrus Heights
Davis
Diamond Springs
El Dorado
El Dorado Hills
Elverta
Fair Oaks
Folsom
Gold River
Grass Valley
Live Oak
Marysville
Mather
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4/9/2007
Natomas
North Highlands
Nevada City
Oak Park
Olivehurst
Orangevale
Placerville
Plumas Lakes
Pollock Pines
Rancho Cordova
Rescue
Rio Linda
Roseville
Sacramento
Shingle Springs
Wheatland
Yuba City
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4/9/2007
Fact Sheet
Comcast Digital Voice™
Top Ten Things You Should Know About Comcast Digital Voice
1. Comcast Digital Voice uses Internet Protocol and not the Internet. Comcast Digital
Voice calls travel on our private, managed network—not over the public Internet. That makes it
superior to other ‘Best Effort’ services delivering phone traffic over the public Internet.
2. Comcast Digital Voice offers digital quality phone service with all of the features that
customers expect from their phone service, plus enhancements like the ability to check voice
mail online.
3. Comcast Digital Voice gives customers 12 of the top calling features, including: Caller
ID; Call Waiting; Call Forwarding; Repeat Dialing and Speed Dialing.
4. Comcast Digital Voice offers E911 capability. Customers’ 911 calls are routed to public
safety answering points (“PSAPs”) along with Automatic Location Information (“ALI”) identifying
the caller’s location.
5. Comcast Digital Voice currently provides battery backup in the Multimedia Terminal
Adapters (MTAs). The MTA will provide several hours of backup power to keep Comcast
Digital Voice working when a customer loses power in their home.
6. Trained, professional Comcast technicians perform the whole standard installation for
customers, and once set up, all of the telephone jacks in the home will work with Comcast
Digital Voice – not just one phone next to the modem as with some voice over the Net
providers.
7. Comcast Digital Voice provides customers with the ability to listen to and manage their
home voice mail messages from anywhere. All they need is access to a computer connected
to the Internet. They will also be able to view their Comcast Digital Voice billing information
online.*
8. Comcast Digital Voice works with most home alarm systems using tone dialing and
standard data communications protocols.
9. Comcast Digital Voice customers receive a single bill for all of their services, including
Comcast Cable and Comcast High-Speed Internet services.
10. Customers can switch to Comcast Digital Voice and keep the same phone number and
use their existing touchtone phone. If customers intend on keeping their current phone
number, Comcast will handle the transition from their current service provider for them.
About Comcast
Comcast Corporation (Nasdaq: CMCSA, CMCSK) (http://www.comcast.com ) is the nation's leading provider of
cable, entertainment and communications products and services. With 24.2 million cable customers, 11.5 million
high-speed Internet customers, and 2.5 million voice customers, Comcast is principally involved in the
development, management and operation of broadband cable systems and in the delivery of programming
content.
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4/9/2007
Comcast’s content networks and investments include E! Entertainment Television, Style Network, The Golf
Channel, VERSUS, G4, AZN Television, PBS KIDS Sprout, TV One , four regional Comcast SportsNets and
Comcast Interactive Media, which develops and operates Comcast's Internet business . Comcast also has a
majority ownership in Comcast-Spectacor, whose major holdings include the Philadelphia Flyers NHL hockey
team, the Philadelphia 76ers NBA basketball team and two large multipurpose arenas in Philadelphia.
# # #
Media Contact:
Bryan Byrd
916-515-2821 Office
916-826-7983 Wireless
bryan_byrd@cable.comcast.com
Page 5 of 5
4/9/2007
Hal Silliman
From: Byrd, Bryan [Bryan_Byrd@cable.comcast.com]
Sent: Friday, March 30, 2007 5:01 AM
To: Byrd, Bryan
Subject: ALERT:
Page 1 of 5
4/9/2007
FOR IMMEDIATE RELEASE
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